We have recently changed our business strategy to build a reputation with the online community as a reliable source of quality brand coffees and teas at prices that are always the lowest available online. The new CoffeeRocket pledge line is "Lowest Everyday Prices!".
There are several things our customers do to enable us to make our pledge.
The Price Match Guarantee is our way of ensuring that we always offer our community the best price on coffee and tea products at CoffeeRocket.com. If our regular prices are not better than our online competitors, we will give you an adjustment to offer you the same deal.
Just present to us the materials showing that another business is offering the identical beverage product for a lower price, and we will issue you a credit for the difference if you've made a purchase with us within the last 24 hours. Please read the Questions and Answers below for more details.
Below are the formal Terms and Conditions of our Lowest Price Guarantee presented in Question and Answer style:
What is Coffee Rocket's 100% Price Match Guarantee?
If you find a current price on an identical product, same count size, volume or quantity, in-stock from any other online retailer within 24 hours of placing your order, we will match the price on an existing order. The CoffeeRocket.com Price Match Guarantee excludes special orders, clearance items, discontinued items, expired products, open box merchandise, free offers and typographical errors. We are not able to add additional coupon discounts on top of competitor’s offers.
NOTE: We must be able to verify the price on a competitor's website without having to create an account or provide billing information to view the price of the product you are asking to price match.