We have recently changed our business strategy to build a reputation with the online community as a reliable source of quality brand coffees and teas at prices that are always the lowest available online. The new CoffeeRocket pledge line is "Lowest Everyday Prices!".
There are several things our customers do to enable us to make our pledge.
The Price Match Guarantee is our way of ensuring that we always offer our community the best price on coffee and tea products at CoffeeRocket.com. If our regular prices are not better than our online competitors, we will give you an adjustment to offer you the same deal.
Just present to us the materials showing that another business is offering the identical beverage product for a lower price, and we will issue you a credit for the difference if you've made a purchase with us within the last 24 hours. Please read the Questions and Answers below for more details.
Below are the formal Terms and Conditions of our Lowest Price Guarantee presented in Question and Answer style:
How do I receive my price match guarantee?
For any price matches issued for a price difference of $14.99 or less, a store credit will be added to your CoffeeRocket.com account. This credit may be used toward any future purchase either made online or over the phone. The store credit has no expiration and may be combined with any other promotional offers, loyalty points or gift certificate credits. For any price matches issued for a price difference of $15.00 or more, a refund will be issued back to the card used on the order within 2-3 business days of approval. Please note, if you paid via PayPal, it may take a bit longer to see the credit to your account.