We have recently changed our business strategy to build a reputation with the online community as a reliable source of quality brand coffees and teas at prices that are always the lowest available online. The new CoffeeRocket pledge line is "Lowest Everyday Prices!".
There are several things our customers do to enable us to make our pledge.
The Price Match Guarantee is our way of ensuring that we always offer our community the best price on coffee and tea products at CoffeeRocket.com. If our regular prices are not better than our online competitors, we will give you an adjustment to offer you the same deal.
Just present to us the materials showing that another business is offering the identical beverage product for a lower price, and we will issue you a credit for the difference if you've made a purchase with us within the last 24 hours. Please read the Questions and Answers below for more details.
Below are the formal Terms and Conditions of our Lowest Price Guarantee presented in Question and Answer style:
What about past dollars spent?
Unfortunately, the program is not retro-active. This is a brand new program that starts February 1, 2010. Any purchase made after that date will qualify you to receive points.
UPDATE: With the re-launch of the program as we moved ordering platforms, any orders you placed between the suspension of the program from October 18, 2013 and December 18, 2013 will be awarded to your account.